Siegfried's profile

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Latency problems

I've been noticing latency issues with my Cox internet service. They started 3-4 weeks ago, and have not improved. I am getting good download speeds and reasonable upload speeds, but ping times are > 1 second, no matter where the site is I'm pinging. I don't play online games, and it's a good thing, because with these latencies, it would be impossible. 

Does anyone have any suggestions? It's very noticeable and very frustrating; every command or click takes way too long to register.

Thanks!

Valued Contributor

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1.7K Messages

What are your ping time to your modem, 192.168.100.1

Valued Contributor

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1.2K Messages

Hello Siegfried, 

Do you have any of the ping test results or trace routes  so we can see where the latency occurs?  Do you have your computer hard-wired or are you using a wireless connection? 

Valued Contributor II

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2.8K Messages

Sounds like something on your PC is slowing it down. Maybe malware and a antivirus. If you are getting good less then 1ms to all sites, not only is that impossible, but it is NOT a sign of getting latency. Can you include some screen shots or copy/paste? If the only thing that is slow is clicking and moving the mouse, then it has nothing to do with internet.