Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
Discussions
•
Updated
1.8K
3
0
0
Poor internet service
Discussions
1
0
Reapeating connectivity issues
Discussions
1
0
Internet outages issues
Discussions
1
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
cpljp
Contributor
•
Need more information. Over wifi or hardwired? 2.4 band or 5 band? Are you in a congested area like an apartment complex if playing your game over wifi?
Cox guarantees your speeds and a bit more only up to the modem. From the modem/gateway to your clients, factors out of Cox's control may cause you issues.
0
0
grymwulf
Contributor II
•
What speeds are you connecting with?
What tier do you subscribe to?
Wired or Wifi?
Equipment?
Modem signal levels (From http://192.168.100.1)?
How many people are using the net when it slows down?
0
0
ChrisL
Former Moderator
•
I looked from here and the gateway is reporting the wifi is completely saturated with noise interference. Can you try testing a wired connection? Do you have a separate router connected to our gateway?
0
0