Josie_Campbell's profile

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internet speed

I have poor internet speed. When playing a downloaded game the game is slow or freezes.

Contributor

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74 Messages

Need more information. Over wifi or hardwired? 2.4 band or 5 band? Are you in a congested area like an apartment complex if playing your game over wifi?

Cox guarantees your speeds and a bit more only up to the modem. From the modem/gateway to your clients, factors out of Cox's control may cause you issues.

Contributor II

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319 Messages

What speeds are you connecting with?

What tier do you subscribe to?

Wired or Wifi?

Equipment?

Modem signal levels  (From http://192.168.100.1)?

How many people are using the net when it slows down?

Former Moderator

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7.1K Messages

@Josie Campbell

I looked from here and the gateway is reporting the wifi is completely saturated with noise interference. Can you try testing a wired connection? Do you have a separate router connected to our gateway?