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I have the premier Internet package and I'm only getting around 40mbps download speed.
What is going on? I'm paying way too much for this slow speed!
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Internet outage 24 hrs
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Wifi 7
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Bills
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They don’t care
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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grymwulf
Contributor II
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Are you on wifi or wired?
Wifi (especially 2.4Ghz) expect to max out around 50ish - although this doesn't necessarily mean that is your top speed, you can have several devices connect and each get a portion of max bandwidth.
Which router and modem are you using?
If in phoenix, check with fast.com or speed.googlefiber.net - there is a speedtest.net server that is bandwidth capped around 40Mbps, and speedtest.net refuses to do anything about it.
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