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New Contributor
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Internet Speed
Hi, I seem to be having problems with my internet speed after upgrading to premier. I've hooked my PC directly up to the router via ethernet and ran a speed test, it does seem like it's faster than essential(That I had before) but it seems to be running a lot slower than 150 mbps that premier advertised. It's more like 30 mbps. Does the modem software need adjusting since it was the modem I before the upgrade? Thanks in advance.
NicholeC
Moderator
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What model modem are you using?
Thank you,
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Manning10
New Contributor
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The Cable Modem is a cisco DSA321N.
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Manning10
New Contributor
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Just took a glance inside the Modem config through my browser and it said it's Make and Model is a Cisco DPQ3212. Dunno if that is the same as what I found on the site or not... Which online says DSA321N.....
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ChrisL
Former Moderator
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One problem I see right away is the Netgear router you're using isn't fast enough to support speeds over 100Mbps. If you could connect directly again and reply back we can check to see if the PC also has this problem.
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Manning10
New Contributor
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Yeah.... you're right. I just realized my equipment (router and repeater) isn't on par with 100+mpbs when I started checking my specs. I'll upgrade and reply in the future if I have any other problems. Thanks for your time.
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