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Cox bill wrong
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URC-8820-MOTO remote doesn't control DVR
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Tecknowhelp
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Can you give a example of one of the pages? To be clear, you can access it on Verizon, but not Cox.
Off the top of my head, maybe a DNS issue? But those usually resolve themselves in a couple days. If you want, I can show you how to set a static DNS to Verizon's DNS if you want. They are 4.2.2.1, 4.2.2.2, 4.2.2.3, 4.2.2.4, 4.2.2.5. Doing so is somewhat complex though, that may be why customer service was unable to assist.
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