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New Contributor
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Internet Drops During Download
I seem to have a bit of a problem. My internet works fine at all times, except when downloading games from steam. I can watch videos on YouTube, do Google searches, and even play games on Steam. But when Steam begins to update/download a game, my Skype call is dropped and I lose connection completely. After it drops the internet, turning the modem off and back on will reconnect me, but as soon as the Steam update/download is resumes, the internet fails again. I have not gone over the data plan for this month, if you are wondering. Thanks, and I hope this can be resolved soon.
MichaelJ
Moderator
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Internet_Drops2
New Contributor
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Yes, I can connect and log into the steam website just fine. The only time my internet seems to go down is when I begin downloading a game. Thanks for the response!
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Health_Edge
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Valued Contributor III
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Sounds like your router might not be able to maintain all the active connections the Steam client uses for game transfer. Is it only downloading a game? Updating it? Playing it (offline mode)?
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Internet_Drops2
New Contributor
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Hey, thanks for the response. I am able to play online games on Steam, as well as games in offline mode. I am able to use the Steam store as well as send messages. The conncection problem only happens when I begin downloading games. For about 30 seconds- a minute I am able to download things at around 9mb/s, and then suddenly the internet stops working completely.
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ChrisL
Former Moderator
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