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New Contributor
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Internet Access Issues
I have an Apple TV modem and recentlyexperienced trouble with all of my devices being able to access the wifi. I called apple and they said to attach apple to modem with Ethernet cable. That fixed my being able to use my apple device but I still cannot get to my wifi despite putting in password on both my phone and computer. Cox states I have a great connection but how do I get into it for my devices.....
AllenP
+4 more
Valued Contributor
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What devices do you actually have? There is no such thing as an "Apple TV modem". Do you have a gateway (combo modem/router) or a separate modem and router? What model? Did you try powering off your modem/router/gateway for about a minute then restarting them? If you have a gateway, power it off then back on after a min. or so. If you have separate modem and router, power them both off for a min. Power on the modem and wait for all the lights to come on solid then power on your router.
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Tecknowhelp
Valued Contributor II
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Putting aside the AppleTV, how can your other devices not connect? Can the see the network but not connect? Connect but not get online? Etc.
+1 What modem and router do you have?
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