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I called tech support earlier and was instructed to plug my Netgear directly into the wall vs. my power strip if the problem persisted. I have done this now and I honestly don't think that is the problem.
I am not able to access the webpages that use regularly due to timeouts.
There was a lot more in my Event Log before I called tech support.. I'm guessing they cleared it. This is since I talked to them about an hour ago only:
| Wed Sep 28 12:37:30 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:37:16 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:37:16 2016 | Warning (5) | MDD message timeout;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:37:02 2016 | Warning (5) | MDD message timeout;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:36:59 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:36:45 2016 | Warning (5) | MDD message timeout;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:36:42 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:35:19 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:34:36 2016 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:57 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| Wed Sep 28 12:30:52 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:52 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:36 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:36 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:22 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:21 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:07 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:30:07 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:29:00 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:16:10 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:15:53 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:15:32 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:11:03 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:07:42 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 12:06:40 2016 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 11:59:20 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 11:43:15 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Wed Sep 28 11:43:14 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.1;CM-VER=3.0; |
| Time Not Established | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:1f:ca:20:28:8b;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv4 |
| Time Not Established | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:d7:10:d0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:N/A) - Reason:INIT |
Can anyone offer some other advice? I work from home on a VOIP phone system and the talk has been garbled at some points lately also. (This is directly connected via cable to the Netgear.)
I'm no expert, so please use layman's terms if possible. Thanks!
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ChrisL
Former Moderator
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Can you try testing a wired connection and see if it also experiences problems?
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