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Visitor
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1 Message
Disconnected wifi
I am so sick of Cox Wifi. I have been off-line intermittently for the last 60 days with no refund given. I am at the point where I am going to switch carriers.
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NicholeC
Moderator
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Hi mariasmari,
I'm sorry you've been enduring interruptions. We want to help get this resolved for you. So we can assist with both your service and billing concerns, please email us at cox.help@cox.com
Thank you.
-Nichole
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Darkatt
+2 more
Honored Contributor
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Are you using a pano modem or personal equipment? Do you have a device connected via ethernet, does it stay online? Need more info to help out. These forums are for cox customers to assist one another. Cannot help without info!
(edited)
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