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wanghz

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4 Messages

Coverage degrades significantly in PV

Hi, I noticed that the coverage of Cox Mobile is becoming very bad in PV area (xxxx and xxxx) recently. For example, on streets Golden Arrow Dr, Silver Spur Rd, Deep Valley Dr, Longhill Dr, etc, the signal coverage is zero. Historical, Cox Mobile coverage in PV is not perfect but has never been so bad.

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AllisonL

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142 Messages

Hi wanghz. We're sorry for your trouble. Does your phone read SOS in the area? 
-Allison

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wanghz

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4 Messages

@AllisonL​ yes, it showed sos. I noticed also when I drove downwards on Crenshaw the signal turned back once crossed Palos verdes Dr north.

(edited)

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AllisonL

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142 Messages

Wranghz, next time you are in the area try this. Disable WiFi on the phone, wait for 30 seconds, then turn it back on. This resets the connection and can resolve temporary technical hiccups.


-Allison

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wanghz

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Update: I noticed that the service is back today. All the places I mentioned in the original post have signal now.

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