Plinthic's profile

New Contributor

 • 

1 Message

Closed

intermittent connection loss - motorola modem DHCP RENEW WARNING

I have a cox internet connection and a Motorola SBG900 gateway modem.  Recently (last month or so) the modem has started to lose its connection intermittently, a couple of times a day.  The modem log shows a lot of errors of this type:

B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)

D103.00 DHCP RENEW WARNING - Field invalid in response

Any suggestions on what the problem might be?  The cable signal levels seem to be fine.   These values are typical:

Frequency 705000000 Hz Locked
Signal to Noise Ratio 37.6 dB
Power Level -2.3 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading.

Upstream Value
Channel ID 3
Frequency 33500000 Hz Ranged
Power Level 40.7 dBmV

Former Moderator

 • 

7.1K Messages

Those events in and of themselves dont' really tell us much.  If you could post a more complete log from around when you have problems it woudl probably be more helpful.