Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Inconsistent Data Usage Meter
The Data Usage Meter web page displays "Summary Usage for Account Number xxx-xxxx-xxxxxxxxx as of 11/23/14. The heading for the data displays "Usage overview as of 11/24/14" with "Days Left: 1." Since today is 11/23/2014 19:19 shouldn't the Days Left be 2 and the Usage overview be as of 11/23/14 or 11/22/2014. The labels are inconsistent.
I am assuming that the "Current Usage Period" is inclusive: 10/26/15 - 11/25/14.
This is at best somewhat confusing.
DerrickW
Valued Contributor
•
I can have our network engineers look at things on the backend. I was able to locate the account (from your email address in the screenshot). I will create a ticket and escalate it up to them and make them aware of the discrepancy.
0
0