Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
HDHomeRun Authorization
I am having a series of HDHomeRun issues...I get the following error.
CableCARD: message: Error requesting channel. Please try again later. Several time in a row, and I cannot tune any channels. A Scan finds all of the regular unencrypted ClearQAM types, but not anything we subscribe to...just locals (and QVC). However, not able to receive from DVBLink, TVheadend, etc. (not planning on using WMC), recording is not my concern, just viewing the streams.
CableCARD Status
| Card Manufacturer | Motorola |
| Card Authentication | success |
| Card Validation | success |
| 3DES encryption | supported |
| OOB Frequency | 104.200 MHz |
| OOB Lock | 2.048 Mbps |
| Signal Strength | 89% (-6.8 dBmV) |
| Signal Quality | 100% (38.7 dB) |
| Channel List | tuning-resolver |
CableCARD(tm) Status
Man: Motorola Uptime: 0000 00:53
HW: 0554050003 Boot: 04.01
FW* 06.25 - --/--/-- --:--:--
FW --.-- - --/--/-- --:--:--
Unit Address: 0x0004FF3AF8
000-00838-35640-080
DL State: IDLE
Left: 0 Rcvd: 0 Rate: 0
Last Error: NONE
Conditional Access
UnitAddress: 000-00838-35640-080
Encryption: DES
EMM CSN: 0xA5/A6 unknown
Con: Yes EBCP: Yes Val: V 0x03
CableCARD ID: 000-083-835-640-0
Host ID: 064-320-875-423-1
Data: 199-470-346-09
UnitAddress: 000-00838-35640-080
Card S/N: MA1250EGS316
eCM MAC: Unknown
Host MAC: 00:18:DD:32:02:B9
Host Type: One-way
Health_Edge
+5 more
Valued Contributor III
•
I remember a similar thread where a moderator had to unpair/repair the cable card data. Sometimes all you need though is a "pairing hit" sent to the cable card to sync everything up.
Also, the "Error requesting channel" is normal when it's doing a scan, because it request every channel, not just the ones you subscribe to. However, if its saying that for every channel, then that is a problem and the likely cause of your issue, but the solution would still be similar to that mentioned above.
You may want to wait for some of the others on the forum to post. BryaninPHX and Domino are the local cable experts.
0
0
tssrshot
New Contributor
•
Shoot, you're right, i just forgot to link to the issues. I was hoping for their unbiased view, as well, though.
Thanks for the reply. I guess i'll hope for a Cox Tech to pick this issue up (or Mod, not sure how i works. ) :)
Thanks.
0
0
StephanieA
Former Moderator
•
I see you had a technician out recently. How's everything working? If you are still having problems, please let me know.
0
0