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stinkfoot63
+4 more
Contributor II
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421 Messages
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A neighboring business owner happens to be a ham radio user and when he is broadcasting his transmissions severely interfere with my ability to use my phone. There is a history of issues with neighbors as his radio use bleeds into a host of electronics rendering them useless. Is there anything that can be done about this issue?
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ChrisL
Former Moderator
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stinkfoot63
+4 more
Contributor II
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Neighbors have gotten nowhere as far as enlisting FCC help- even though the offending party lacks the "necessary" license (in quotes because if the regs aren't enforced they may as well not exist). Apparently the establishment wishes that people become irrational and enraged taking matters into their own hands so authority can step in as the rescuer from the needless chaos and use the bit of lawlessness to justify further encroachments into our rights- depriving legitimate ham operators from pursuing their hobby and policing all others more stringently.
I've tried contacting tech support and was presented with one option- to have an appointment for a tech to visit- at $75 a pop I don't think I'm going to allow my inconsiderate neighbor to serve as a revenue enhancer for Cox when there is a variety of other instances where the interference does not involve Cox services or equipment- not that the intent would necessarily be to append any charge to my bill but clearly in the spirit of involuntary plus selling, there's opportunity to locate any and all aging wires and equipment within my living space as a potential culprit and use its replacement as justification for a new charge regardless of whether it actually mitigates the problem- which it will not.
My thought was that perhaps my "friend in the digital age" might either act on my (our) behalf or conversely offer a specific direction I (we) might move in working to resolve this since it is the service that I pay for each month that is getting compromised. Lending a corporate voice to the mounting weight of complaints being lodged with the FCC might inspire some grudging movement on their part since clearly hearing from us regular livestock doesn't impress them sufficiently to put any efforts into enforcing laws that are functioning as little more than window dressing when those charged with enforcing them refuse to do so.
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StephanieA
Former Moderator
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Hi stinkfoot63,
You can contact the FCC and file a complaint. Click here to get started. If you need anything else, please let me know.
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stinkfoot63
+4 more
Contributor II
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Thank you for your replies. As I alluded to previously, the FCC route has already been tried with no apparent results but I appreciate that you suggested I take that route and press another federal placebo button. Clearly Cox isn't sufficiently concerned about issues to lend its own corporate voice to a small group of individual voices that are demonstrated to be eminently ignorable by those who would pretend to protect us. Beyond treating as "one size fits all" a resource that seems intent on regulating willful, deliberate conduct as opposed to at worst, depraved indifference over inconvenience caused by interference which would likely be deemed a matter not worth its attention? Methinks that Cox likewise sees this as a matter not worth its efforts since it doesn't imperil its revenue flow because it does not involve malfunctioning Cox equipment- which didn't stop the rep I chatted with from suggesting a $cheduled appointment to check out the lines and equipment here- offering an opportunity to identify an old wire or splitter as the "culprit"- justifying a $75 dollar charge on my bill.
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Health_Edge
+5 more
Valued Contributor III
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You can take steps to isolate the interfence from some of your electronics, but if the interference isn't stopped, your only putting a bandaid on the issue.
Maybe try to learn what he/she is broadcasting? Is it personal? Pirate radio? Advertisments? If you can get get their call sign their are lots of places to look that up. See here. You could then try to embarrass this person on the HAM forums or ask someone to overlap that frequency and tell them to stop.
In the end, there is nothing Cox can do. It would be like if he was playing his stereo too loud. All you can do is either get him to stop, or try to block the noise.
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