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renitaparker

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1 Message

WHY SO MANY DAILY INTERNET OUTAGES IN HAMPTON, VA?

I work from home and have had internet outages daily on Friday, Monday and today! There’s no way these are UNEXPECTED or UNPLANNED outages. I have no other option but to drop Cox or lose my job. 

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ChrisJ2

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Hi, there. I'm really sorry for the service issues you're experiencing. We'd hate to see you go and I'd like to help. For questions, comments, and concerns regarding outages, billing, or other account-specific issues, we request that you reach out to us on Twitter at @CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. We're available 24/7 there and eager to assist. -Chris

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