Cupcake's profile

New Contributor

 • 

9 Messages

Closed

External Email Account

Not sure why, I am on this Forum. I can never get a straight answer from Cox.

Out of desperation, 'cause, Cox, cannot fix my problem, I have opened an external email account with Outlook.com.......I like it, so much better than Cox's email format.

Q - when I send an email via Outlook account, the header on the receiving end reads, my email address from Cox.net.......

Why is that? How can I fix that?

Can I get any help here??????

Former Moderator

 • 

7.1K Messages

Are you using the same email program you used for your Cox email?  It's possible you're still using your Cox email for sending.