dakaboston's profile

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Email via Outlook & Android

I have been unable to access my email from my android phone for over a month now which is annoying, but I can live with. Now, however, I am unable to access it from Outlook as well. The only way I can get it is through the webpage. This is a huge problem.  Does Cox no longer support Outlook and email apps? I'm getting the same error from a previous post about an outage in Phoenix, but I'm in Tulsa, OK. Without Outlook I cannot attach bigger files and do some of the things I need to do for business. The error I got at first was "The secure password for the network has changed, please enter the new password".  I had not changed my password. I then deleted my accounts and tried to reinstall with both POP and IMAP settings per the setup instructions. Neither work. I am at my wits end. Please respond!

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@dakaboston

Looking from this end it appears somebody may have gotten your email password and it was locked for security reasons.  You should be able to go to http://webmail.cox.net and use the forgot password link to reset it.  Make sure you use a new password you have never used before otherwise it'll get locked again.

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