Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor II
•
Email screen refresh
Any way to stop the new email from refreshing? Doesn't seem to have any pattern or matter what browser. I can be right in the middle of an email and it refreshes, and I lose the email. Has happened several times to both my wife and I on different PC's. I am pretty much forced to write any longer email in notepad and paste it in, or I will surely lose it.
Becky
+2 more
Moderator
•
Try changing the Refresh Interval in Basic Settings from 5 minutes to 10, 15, or 30 minutes. Also, it might help to set the "Auto-Save Email Drafts" option to save drafts every 1 minute. (Click on the Settings button, choose Settings, and then click on Inbox. Scroll down to find the "Auto-Save Email Drafts" setting.) Please let us know if either of these changes make a difference for you!
0
0
KAJ
New Contributor II
•
Thanks I will do both of those. However even at that, that would be a band aid....... Even if email is refreshing it should not discard an email you are working on.
0
0