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New Contributor
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DVR recording errors on daily scheduled recordings
I have a few daily scheduled HD shows recording on DVR. At least once a week I get an error saying the recording is not available to view. I have deleted the scheduled series and added again and that doesn't seem to make a difference. Any ideas on what is going on?
Allan
Moderator
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Hello Ycass,
Is this happening on the dvr or are you trying to access the recordings with a client box?
Thanks,
Allan - Cox Support Forums Moderator.
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Ycass
New Contributor
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My main contour DVR. I have reset the box and redid the recordings with no luck.
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yak
+6 more
Contributor III
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This has happened to me too. Unplugging the DVR usually helps. Otherwise, i have found that recording the show just prior to the one i want helps the DVR to also record the show i want. I don't know why this is true. It also means that i am recording shows that i don't want to watch.
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DustinP
Moderator
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Let us know the status after the mentioned steps. Can you look ahead and verify if the Guide Info of the programmed recording shows all of the Program information, or does the program info say No Data?
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Ycass
New Contributor
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I have tried to reset/unplug previously and it usually happens again. I don't intend on trying to record the previous shows like the reply from the person above. I feel the Contour should record the show I choose. I did unplug again this morning because it wouldn't turn on so I will have to wait and see if it happens again this week or next. There is information on the program that it is recording.
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DustinP
Moderator
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You mentioned this is the host box. What is the model of the receiver, and is this Contour , or the New Contour (often referred to as the Contour 2)?
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Ycass
New Contributor
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The regular Contour.
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Dina
Contributor III
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We may need to look at your equipment further. Please email our team at cox.help@cox.com and include your full name, complete address along with a link to your post here.
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