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What does it mean if the DS light is orange?
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Activate new spectrum modem
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Canceled Before it Started
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No internet
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Tecknowhelp
Valued Contributor II
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On what model modem?
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AllenP
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Valued Contributor
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If it's a Cisco modem, it means channels are not bonded. I would power it off for a minute or two then restart. If it's still orange a call to tech support is in order.
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Tecknowhelp
Valued Contributor II
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Lack of channel bonding is often caused by low signal. It wouldn't hurt to check/bypass/replace any splitters you have connected before calling. Did you perhaps move the modem?
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