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New Contributor
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Cox Communications Telephone Service
Dear Madam or Sir:
I hope you are doing well today. Our telephone system stopped working today, where the local PBX is offline. This problem occurred about a week ago, as well. We have functioning electricity, Cox Communications internet, and Cox Communications cable services. Do you know if it would be possible for Cox Communications to negotiate with AT&T to maintain functionality of our local PBX in order to maintain telephone services?
Windows_10_Mai1
New Contributor
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Dear Madam or Sir:
I hope you are doing well today. Our Cox Communications telephone system stopped working today, where the local PBX is offline. This problem occurred about a week ago, as well. We have functioning electricity, Cox Communications internet, and Cox Communications cable services. Do you know if it would be possible for Cox Communications to negotiate with AT&T to maintain functionality of our local PBX in order to maintain telephone services?
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DannyS
Moderator
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Hello,
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally. We can definitely be able to assist you with this. If you are needing help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.
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