Contour - Viewing your DVR recorded programs!

I subscribed to Contour with the promise from Cox Customer Service that I could watch DVR recorded programs on my iPads.  I don't know how to get this to work.  Please explain it.

I have heard from many Contour subscribers that they CAN access their DVR recordings on their iPad.  I have also read on this forum Cox employees answer questions regarding this feature by explaining "that this ability is impossible at the current time."  What is the real answer on this important topic???  How do I set my iPad up to watch my currently recorded DVR programs using the Contour Application???

This would be THE MOST IMPORTANT FEATURE to me, as a Cox Contour customer, as I am frequently away on business and would like to view programs that I have recorded!  Please clear this up. (Or give an update.)

How are some Contour customers viewing their DVR programs while some customers are being told that this "service" is not a current feature???  (I plan to buy several more iPads if I can get this to work, so that all my whole family can access their favorite recorded program!)

PLEASE HELP!!!!!!!!!!!!!