svBackstreets's profile

New Contributor II

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4 Messages

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Contour Can Only Record on Two Tuners

My new Cox Contour box was installed last night.  If I have two programs recording simultaneously and I tune another channel I'm am advised "Tuners Busy" ......  "All tuners are currently in use".

Where are the six tuners?  What is happening?

Valued Contributor III

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2.8K Messages

What is the model number of your DVR?

Accepted Solution

New Contributor II

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4 Messages

I now realize my tuner, Cisco 8742HDC, only has two tuners.  The tech who was servicing my old DVR told me I should order the Contour service and get a new DVR with six tuners.  I think I have the DVR 6 service but not the capable DVR I thought I was getting.  I'll call Cox Monday.