ericaking810200's profile

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contour box problems

So I have had 4 techs come to my house since 4/21/14 for box issues they want tech number 5 to come out so I just cancelled my service.  My question is. ... has anyone else had issues like this? Am I just the lucky one. My impression with this service is it flat out **!!!!

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** 

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Wow I can't say S.u.c.k.s

Valued Contributor III

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Just curious why you want to know other people's problems if you have already canceled? No flame wars please.

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ericaking8102007 said:

Wow I can't say S.u.c.k.s

A troll with a speech problem. Nifty...

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I'd like to try and help if it's not too late.  What kinds of problems have you been experiencing?

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You try typing that word. Every time I do it sensors it so that's the only way I could type it.

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I'm not allowed to wonder? When you have 2 box replacements and 4 techs come to your house and a lead guy in a matter of 5 weeks wouldn't you wonder? I had my service for 2 months and it was a lot of problems.

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Well this last time I just go the box replaced on Wednesday and by Thursday morning it had an h with numbers counting. Over the phone I was told there was a cable outage in my area. Finally when that was over the box was still not working I called again and was told they were going to send ANOTHER tech to my house. Well I told them I wasn't going to have #5 come to my house so she ordered a maintenance Call and told me it would be handled by the end of the day I called later that evening I see if I had been done and that person told me it was scheduled for Saturday. So I got mad and cancelled my service because it's been nothing but a headache.  That was just this week.

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It does indeed sound like a mess. And if you hadn't canceled your services I would say you post was 100% warranted. Just for me, if I get pushed so far that I cancel service with someone I don't ever want to talk about it again. Just gets me more mad. I was mostly wondering what the question was, or purpose of post. I can certianly say I have had nothing like that happen to me. Who did you end up going with?

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I currently don't have another company I just cancelled yesterday. I have never had any problems with cox before and have never had another company for t.v. or internet so we'll see what happens next. I guess I was just the lucky one that got bunk boxes.

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Sorry I guess I'm kinda venting.