Channel_Info_Di's profile

New Contributor

 • 

1 Message

Closed

Channel Information Display

My channel information display, i.e. when you hit Guide or Info, won't show channel name or any details all of a sudden (past 3 days).  It only shows 'No Data'.  I've also had an issue renting movies via Pay Per View - I get an error message there as well.  

Valued Contributor

 • 

914 Messages

Unplug the Cable Box and reboot it, if you have not already.   This usually solves many issues.

Former Moderator

 • 

1.9K Messages

Hi Channel Info.Display,

It sounds like there is a 2-way communication issue between us and your receiver. First this I suggest is to check the cable. Is it straight from the wall to the receiver or is there a splitter? If there is a splitter, I suggest bypassing it to see if the issue continues. 
If there isn't a splitter, I suggest swapping the ends of the cable, so what's in the wall put in the receiver and vice versa. Let me know if this helps.