Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
My channel information display, i.e. when you hit Guide or Info, won't show channel name or any details all of a sudden (past 3 days). It only shows 'No Data'. I've also had an issue renting movies via Pay Per View - I get an error message there as well.
Discussions
•
Updated
2.2K
2
0
0
They don’t care
Discussions
1
0
Sound on KAFY channel 13 is erratic
Discussions
1
0
MS Now
Discussions
1
0
Bill increase
Discussions
2
0
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
SSID & Password
Discussions
1
0
Disney plus won’t play shows
Discussions
1
0
bryaninphx
+6 more
Valued Contributor
•
Unplug the Cable Box and reboot it, if you have not already. This usually solves many issues.
0
0
StephanieA
Former Moderator
•
It sounds like there is a 2-way communication issue between us and your receiver. First this I suggest is to check the cable. Is it straight from the wall to the receiver or is there a splitter? If there is a splitter, I suggest bypassing it to see if the issue continues.
If there isn't a splitter, I suggest swapping the ends of the cable, so what's in the wall put in the receiver and vice versa. Let me know if this helps.
0
0