Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Changing Services
This month my bill with Cox jumped up to $169 something for internet and TV, how does one change service so its not so expense? I have like 1,000 channels on TV currently, there must be other options that are cheaper? But they do not list. Do I just have to find another provider? Can anyone advise?
wees41
+5 more
Contributor II
•
you have to call in downgrading services can't be done online.
0
0
ReneeG
Former Moderator
•
We'd be happy to review the account and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN, and your issue.
0
0