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I have 2 problems today that I never had before. My area code is 850. I got a scam phone call this morning from 781-018-1172. I tried to block it using *60 and entered #781-018-1172. (i also tried putting the '1' in front of the area code and it didn't help) Instead the machine said "The number 850-781-0181 ...." so instead of blocking the call i asked for, it gave it my area code and took the first 7 numbers of the call I wanted blocked. Never had that happen before.
then the second call i got, another scam.... 345-486-6948, i tried to block and the machine says "we're sorry the number you have entered is incocrect". what???? it should accept any number i put in??
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StephanieA
Former Moderator
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The number you are providing isn't a valid US number. There are no numbers that begin with 0. The switch is designed to automatically route you to the operator if you hit 0. For example, if I lived in 781 area code and picked up the phone and dialed "0" first, my call would be re-routed and I wouldn't be able to finish dialing. It looks like this could be an international number and if it is, they cannot be blocked in our system.
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