steve_a1's profile

New Contributor

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2 Messages

Closed

cable out

fracking 95% of my cable channels are out. including locals.  With what I pay this this unexceptionable. 

Former Moderator

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980 Messages

Hi steve.a,

What type of issues are you experiencing with your video service? Are you getting any error messages on the missing channels? Is this occurring on multiple sets in your home?

New Contributor

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1 Message

Where is outage update, last post said would be fixed by 5:00 P.M.,it's now 8:35???

Former Moderator

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980 Messages

Hi Mark X,

We'd like to look into this for you. Please send our team an email with the account details to cox.help@cox.com. Be sure to include your issue as well.