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New Contributor
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Cable Box
I got my new cable box today. I am doing self install and was needing to know when I can connect it up to my TV or do I have to wait for it to be turned on in the COX system?
Salaman
New Contributor III
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You can try connecting it whenever you'd like. If it boots up with the current time on the front panel clock, then your home has been connected and you can call to activate the box (if that wasn't done already). If it just shows 12:00 or some other incorrect time, then there's no signal on the outlet and either a field tech hasn't connected your home or they did but that room isn't connected in the cable configuration (you can call to have the status of the work order checked)
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