JennaL's profile

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Cable Box Return Fiasco!

I recently moved in a rush, and I did not realize my cable box and modem had not been returned until I received a $600 bill! Please, please tell me that charge will be dropped once I turn those back in. Thanks! 

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Hello JennaL,

I can certainly understand your frustration. If the charges are for the equipment only, then the charges will be removed form the account once the equipment has been returned. If you require additional information or would like us to further research this matter for you, please send us an email with your full address and cox pin to cox.help@cox.com

Thanks,

Allan - Cox Support Forums Moderator