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Broadband error 651 using Windows 7
Just had a phone-modem installed. Hooked up my 8-port switch and tried to log on to Cox. Keep getting an Error 651. Searched the web and this has been reported by others. Maybe something to do with the raspppoe.sys file? Any solutions?
Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
Sounds like your previous ISP was PPPOE and you still have your computer set to that. First I would go into Network connections (NCPA.CPL from RUN) and make sure you have any PPPOE configuration disabled or deleted. Then make sure your settings are set to DHCP. See here for more info.
Also, do you have a phone modem or a gateway? If its a modem, then it will only provide 1 IP, unless your have ultimate or Multiple Computer Access (MCA) service. Another words, if its a modem, and your looking to connect multiple devices to it, then you would need a router, not a switch.
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