Deleting_series's profile

Deleting_series

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Audio Dropping

My audio has dropped/skipped ever since I've had this box. I've ignored it until it started happening all the time. I've tried to reboot my system by unplugging the box as stated on the troubleshooting site. That hasn't worked. The problem is getting worse. Any other way to fix this without a technician or a new DVR? I appreciate any help. 

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MichaelJ

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Have you tried a different sound cable? If you are using an HDMI cable, try a different one to see what effect that has on the issue. I would also check all the connections to make sure they are all tightly connected.

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Domino

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You don't state what "box" you have, or how it's connected to the TV, so I'll guess it's a Cisco DVR connected with HDMI. I had very intermittent sound loss on my 8642HDC DVR connected with HDMI. Switching to component connections seems to have ended the problem. It's an HDMI handshake issue between the DVR and some TVs.


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