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Service dropping regularly since Spectrum
Why. Why. Does EVERY DAY. My internet and tv fail for 5 minutes or longer since the Spectrum merger. You’re already overpriced. And now your service gets worse??
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Shaun_A
Moderator
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Hello there. I am sorry for the service issues you are experiencing. It can be difficult to tell what could be causing that. However, the infrastructure has not changed, as the service has only changed by name only at this time. Please send us a message on our Facebook or Twitter page and we will be happy to assist.
-Shaun
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T
thisisduanec
Visitor
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It’s legit horrible! I never had any issues with COX, now with this merger we’ve been without internet for 24 hours. I can’t get a hold of anyone via phone. It’s like we’re just stuck. The cox app says there is an outage but they keep resolving it then it’s down again! I’m looking for other service providers right now. I can’t be having this when working from home. Good luck getting your service back up!
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