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New Contributor
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Arris/Motorola SBG6580
I have to reset my modem on a daily basis; are there any software upgrades available for my Arris SBG6580? I am currently running SBG6580-3.5.8.4-GA-00-505-NOSH.
I receive repeated "website not available" messages from all of my devices.
THX
Tecknowhelp
Valued Contributor II
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Were you just looking to have a moderator look at firmware or did you wish to also troubleshoot the issue with forum users?
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SAS
New Contributor
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Hello, thank you for the quick reply. I am currently connecting with both (Wired/Wireless) and I do lose connection with both devices.
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ChrisL
Former Moderator
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From this end it appears the modem is reporting back a slightly stronger signal than idea. Are there any other cable outlets you can try connecting the modem to and see if that makes a difference?
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SAS
New Contributor
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"Are there any other cable outlets you can try connecting the modem to and see if that makes a difference?"
Sorry I am not tracking this 100%, are you referring to the incoming Cox cable and perhaps available ports on the splitter outside?
Thanks again, oddly since I posted my original input, the events seemed to have diminished somewhat.
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