SAS's profile

New Contributor

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Arris/Motorola SBG6580

I have to reset my modem on a daily basis; are there any software upgrades available for my Arris SBG6580? I am currently running SBG6580-3.5.8.4-GA-00-505-NOSH. 

I receive repeated "website not available" messages from all of my devices. 

THX

Valued Contributor II

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2.8K Messages

Were you just looking to have a moderator look at firmware or did you wish to also troubleshoot the issue with forum users?

New Contributor

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3 Messages

Hello, thank you for the quick reply.  I am currently connecting with both (Wired/Wireless) and I do lose connection with both devices. 

Former Moderator

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7.1K Messages

@SAS

From this end it appears the modem is reporting back a slightly stronger signal than idea.  Are there any other cable outlets you can try connecting the modem to and see if that makes a difference?

New Contributor

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3 Messages

"Are there any other cable outlets you can try connecting the modem to and see if that makes a difference?"

Sorry I am not tracking this 100%, are you referring to the incoming Cox cable and perhaps available ports on the splitter outside?


Thanks again, oddly since I posted my original input, the events seemed to have diminished somewhat.  

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