Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
anime network
The anime network channel has not updated with new episodes this week. They usually appear on thursdays. So far no new episodes have added. Is someone at Cox working on getting the updated?
Becky
+2 more
Moderator
•
Are you referring to anime content On Demand? Unplug the power from your cable box for 2 minutes, and then plug it back in and give it at least 15 minutes to load. (During the reboot process, the On Demand menu is last to load.) What is the name and date of the most recent content?
0
0
winged1love
New Contributor
•
Hi Becky,
Thank you for responding to my post. Yes, I am referring to the Anime content On Demand. Each Thursday the content updates with new episodes. No new content has not appeared.
I did unplug the power from the cabel box when I first noticed the updates were not there, but I did not do it for the amount of time you specified. I just tried it again as per your instructions and it still did not show any updated content.
The content that is missing it as follows:
Missing content - Thu, Jun 09, 2016 Episodes:
Angelic Layer eps. 9
Azumanga Daioh esp. 4
Beautiful Bones -Sakurako's Investigation- esp. 10
Comet Lucifer esp. 5
Haikyu!! 2 esp. 13
HaNaYaMaTa esp. 8
Hayate the Combat Butler! (Season 1) esp. 34
Is the Order a Rabbit?? Season 2 esp. 11
La Corda d'Oro ~ Blue Sky esp. 12
Locodol esp. 3
Norn9 esp. 2
Nyan Koi! Esp. 10
Parasyte -the maxim- esp. 6
Saiyuki esp. 45
Space Brothers esp.75
Special A esp. 9
Ushio & Tora esp. 23
Utawarerumono The False Faces esp. 15
When They Cry esp. 5
Thank you.
0
0
winged1love
New Contributor
•
Anime Network channel on Demand still has not updated with new content.
0
0
Becky
+2 more
Moderator
•
The content you listed hasn't updated on our receivers in the Call Center, either. I'll check with our On Demand team and let you know what I find out regarding the delay.
0
0
winged1love
New Contributor
•
Hi Becky,
I am glade it's not just me. I hope they find out what happened and fix it soon.
Thank you for helping me with this.
0
0
Becky
+2 more
Moderator
•
Our video team reports that several of the folders within the On Demand menu may not have the most up-to-date content due to a server error. Please know that we're working to resolve the problem and to we'll get all new content loaded as quickly as possible! I'll let you know if I receive further updates or information.
0
0
winged1love
New Contributor
•
Hi Becky,
Thank you for the update. The Anime Network Channel is suppose to update with new content again this Thursday. I hope they fix it and all the missing & new content is uploaded soon. I'll let you know if anything show up tomorrow.
0
0
Becky
+2 more
Moderator
•
I just wanted to let you know that we're still working on loading content delayed from next week. I don't want you to be too disappointed if the shows you're looking for aren't available today!
0
0
winged1love
New Contributor
•
Hi Becky,
Thank you for the update. So far no new content has shown up. Keeping my fingers crossed that it will be fixed soon.
0
0
ColleenD
+2 more
Moderator
•
Our On Demand Administrators have advised us we haven't received any new content for this network since June 1, 2016. The Admins have reached out to the provider. We'll be sure to update you once we learn anything new.
0
0
winged1love
New Contributor
•
0
0
winged1love
New Contributor
•
Hi ColleenD and Becky,
Thanks for all your help. The content updated today for all of June 9th and most of June 16th except 1. The 1episode missing in the June 16 content is:
Show name - Re: Hamatora esp.1 Melancholy of Hero.
But I am glade that I have something new to watch at last.
0
0
Becky
+2 more
Moderator
•
It appears that the delay is at the provider's end, as we're still waiting for the rest of the updates. I'm glad that we were at least able to provide some of the content you were looking for!
0
0