Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
A&E Channels Streaming
I cannot get A&E channels to stream. I have them as part of my cable package. I contacted them and they suggested the problem is on my provider's (Cox) end. I clear my browser data, go to History or A&E, select an episode to stream, I log into my Cox account and then the message ! User not Authorized Error results. I've tried Chrome, Firefox, Opera, and Edge on two different computers with the same result.
wees41
+5 more
Contributor II
•
how many cox email addresses do you have? I just tried it and it works make sure you use the primary email address
0
0
AZArmyGolfer
New Contributor
•
I use my primary, thanks.
0
0
ReneeG
Former Moderator
•
Are you getting this error message with certain or all programs you attempt to access via A&E online? So that we can review the account from our end, please send us an email to cox.help@cox.com with your full name, service address, the last four of your SSN, and the user ID you're using to sign in with.
0
0
AZArmyGolfer
New Contributor
•
WOW! Just sent the info and the email bounced,
Delivery has failed to these recipients or groups:
CoxHSI.Services@cox.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
The following organization rejected your message: CATL0EXCH06.CORP.COX.com.
SERIOUSLY???
0
0
ColleenD
+2 more
Moderator
•
Please send specifically to cox.help@cox.com as the address in your error message is not the address to reach the forum moderators.
0
0