jbv's profile

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Thursday, November 12th, 2015 12:02 AM

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Account on hold

We only live in our residence served by Cox about 7 months out of the year.  Can we put our internet and phone service on "hold" while we are gone at some reduced rate?

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1.8K Messages

10 years ago

Hi jbv, the forums are geared more to technical support issues. For information about our seasonal plan, please feel free to reach out to us via Facebook private messaging,  Twitter @COXHELP, or emial us at cox.help@cox.com    Please send us your complete home address, the name of the primary account holder and the last 4SSN to verify the account.  Please include this link in your message:  http://forums.cox.com/forum_home/internet_forum/f/5/t/11570.aspx

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