Internet_Forum1's profile

New Contributor III

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97 Messages

Closed

3 disconnects in less than 60 mins?? WTH??

LALALALA

New Contributor III

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97 Messages

Latest Cox Speed Test.. And not to mention 2 more disconnects... Why is it I can go long periods of time without any disconnects then everything goes to *** for a few nights?

Last Result:
Download Speed: 944 kbps (118 KB/sec transfer rate)
Upload Speed: 5409 kbps (676.1 KB/sec transfer rate)
Latency: 45 ms
Mon Jun 11 2012 22:02:09 GMT-0500 (Central Daylight Time)

Former Moderator

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7.1K Messages

Did you ever get a technician out to look at the poor signal levels?

New Contributor III

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97 Messages

no.... still waiting for when I am home at a decent time... or possibly looking to switch to LUS soon... Not sure which I will get to 1st.

Moderator

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4.3K Messages

Hi InternetForum,

I thought I'd check with you to see if you've had time to schedule the service call Chris recommended. We're curious to know how things turned out and what the tech found that explains the intermittent issues you've been experiencing. We also want to make sure we've resolved all issues and that you haven't had any problems since the date of the tech's visit!

If you haven't scheduled the tech yet, or if you'd like either Chris or myself to contact you, please email us at coxhelp@cox.com. We'll be happy to get in touch with you!

New Contributor

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1 Message

Kind of like the lottery my friend... if you don't play you can't win.  I have been with Cox for over ten years.  Never a disconnect that I can remember.  But when ever I've had a problem, TV, Internet, Telephone... I get top notch service.  I've found none better in any business.  

Or were you just looking for a reason to change?