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rbrobey

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1 Message

SB8200 DOCSIS 3.1 modem connection fail

Will only connect in DOCSIS 3.0 mode & frequently drops connections. Unable to connect to modem settings page 192.168.100.1 to troubleshoot.

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RobertS1

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71 Messages

Hello Rbrobey, I apologize you are having issues with the modem, You can email us at cox.help@cox.com I would be happy to take a look from our end and see if we can narrow down what is going on.


-Rob

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