Recent Discussions
Screen Saver
I've had a COX screensaver appear on my TV set after 5 minutes for the the last three years plus ... No fail... Starting a week ago I now get a colored screen ( or black) with messages or the time and temperature. Is there something wrong with my TV? Will this leave an image impression on my TV screen. Damaging it? Or, is COX doing something we don't know about that they should explain. Many of us are not able to follow the directions that appear periodically and it worries me. Please advise! BH5Views0likes1CommentNot acceptable
What is going on with the internet in my area it has been off last weekend and now this weekend it ruined my Father’s Day. I plan to watch House of Dragon on Sunday with my dad and now I can’t what is going on one time but twice in a row both weekends last weekend it was all weekend. And im paying 102. a month for this!? I have been with this company for over 20 years and this is unacceptable! You have given me no choice, but to find another Internet company7Views0likes1CommentI have been a Cox 'customer' since 1994
I am doing all in my power to soon rid my self from their so-called services. email has already been off-loaded to a third-party. Just guess how support plays out. Channel selections are horrendous...unless you go for the woke, the broke. I have no interest in any of the sports channels - and before you go there, it's because I won't support overpaid and over coddled narcissists, not to mention the take a knee fools. Cox is over priced and under serviced. Time to cut the cord12Views0likes0CommentsCox to Yahoo email boondoggle...I want recompense
EST time - sometime, mid-day, the Yahoo servers started rejecting email login. That is with our usual Outlook client (which was working ok earlier). Then, I went to FF to login to Yahoo mail via browser, which we hate. No go. Kept getting Time Out errors, Yahoo server wouldn't connect. Spent a BP rising, 45 or so minutes with Yahoo 'support' via phone. After having to 'verify' my account - the account had nothing to do with connection issues, the (obviously not US based support person) finally acknowledged that Yahoo had a known issue...try back in a couple of hours. I then, stupidly I suppose, tried to question said support person on how I could get a credit for the down time, however long it might be. I'm sure my monthly 'Internet' portion of the Cox bill includes email...which Cox no longer provides since Cox has outsourced that to Yahoo. So...who do I go to to get a credit? The Yahoo 'support' person had no idea. I don't either. But I'll go down to the local Cox shop to see what they might have to say. Should be interesting.23Views0likes2CommentsOne of my accounts remains to be transitioned
I have multiple COX email accounts and several months ago I was told to transition two of them to Yahoo! Mail, which I did successfully. I have not yet received notice to transition my remaining account and would like some assurance that I will have a chance to do so and my account won’t one day suddenly disappear when Cox completely shuts down the service. I had expected the transition to be complete well before this time. Is the transition still under way and when is it expected to be complete? Is it possible to request transition now so that I can complete it at a convenient time and not out of town?36Views0likes2CommentsFull Week No Internet
is anyone else experiencing this? just straight up nothing. State of Arkansas, city Fort Smith. I see others have intermittent issues but ours has been out constantly for days. Contacting anyone at all just states the technicians are working on it… No estimated time to return to normal. Just want to know if it’s just me or not.38Views0likes3CommentsThe internet reliability is for shiot!
In fact, the reliability of the service and this companies credibility, on a scale of 1 to 10 (with 10 being the best or most reliable and credible) is approx negative -95. I chose this number because that s about how many times a minute my internet goes in and out. I've been traveling for work for years and have never even heard of an internet provider failing so miserably, so consistently and overcharging customers like this one. Absolutely ridiculous waste of time and money. These clowns need to be held to account legally.27Views0likes3Comments72756 Roger’s internet outage every night same time
Ok I know that the tornado does have an impact to this area I get it. But today I have to say something about the cox internet. From the day of the tornado I do experienced these impact: from the first three weeks I got zero internet so I only use my hotspot for work, that is fine because I understand cox need time to fix it. But now., for the past two week I do get the internet at the day time and get outage every night at the same time (same hour Same minute same second at 9:55pm). I mean when I ask what is the reason and cox customer support only say there is a team working on it. And there is no answer for what cause it and there is no notification about why they need to disconnect the internet every night the same time. Can we get an answer why this happen? Is cox now like to force people go to bed early? What a nice company that focus on people’s health.20Views0likes2Comments