phishing email forwarding
I find it odd that when I receive a suspect phishing email and attempt to forward it as an attachment to abuse@cox.net or phishingreport@cox.net; I get the following error: "An error occurred while sending mail. The mail server responded: 5.2.0 ozef1w00M4qm8we01zefaX This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://ww2.cox.com/coxagainstspam for more information.. Please check the message and try again." It seems strange to me you would deliver it to my email address, but not allow me to forward it to you or other entities, abuse or phishing address's so it can be properly handled. I also get this error message if I attempt to forward the suspect email to the Federal reporting agency (spam@uce.gov) or if I can determine the company that has been spoofed, ex. (spam@docusign.com, fraud@ups.com, etc.). If we are not allowed to forward suspect emails, what is the point of having spam/phishing support sites?1.1KViews0likes1Comment
Phishing report
Since phishing has become so common place, why does COX email only have a SPAM button but not a COX PHISHING button for reporting emails that are asking for users to enter their COX email login credentials. Clicking the FORWARD button on these messages so that they can be forwarded tophishingreport@cox.net does not work as only the from/to info appears in the message being forwarded and all of the rest of the message is omitted by the FORWARDbutton. I've received 3 phishing attempts for my COX login in the past week and many more in prior weeks. FYI: Never click on a link that contains a %25 or any other %number in the URL Also when I decided to start reporting the phishing attempts I had a very hard time locating thephishingreport@cox.net email address and I had to contact COX LIVE CHAT in order to get that email address as I was unable to find it on their web site under either the cox search function or any of the cox support pages or COX contact pages and the COXonline tech support live chat person kept telling me that if I got a phishing email I needed to change my password and read some page at a URL they kept sending me about spoofing and it took about a half hour to get that email address out of the COX tech support person. By the way, the SELECT TAGS button only as #A thru #C tags like the list gets cut off. How can that get reported to COX????? I had to manually type in the #phishing and other related tags at the end of the tag list1.7KViews0likes1Comment
Cox Customer Safety [abuse@cox.net]
Does Cox send emails to customers like this?? See below...I'd like to be sure before clicking on any links supplied. It came from the address in the subject line. "Dear Subscriber, Cox has identified that one or more of the computers in your home may be infected with the Alureon / TDSS Virus. Viruses can take control of your PC and gather your personal information such as passwords and credit card numbers, putting your data at risk The following FREE security tools could help you detect and remove infections from your systems:"4KViews0likes1Comment