yancmo
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Joined 4 years ago
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Re: Frequent connection drops
Well I called into tech support and was told to reboot everything, they rebooted the modem and said everything look great and my problems should be solved. Of course theyissue is not solved. Why when you call in and tell cox everything you have done including talk to someone in support herethey still insist on just rebooting? Now i get to waste more time to get the issue escalated. So frustrating. Guess next time I need to do the post chat survey.28Views1like0CommentsFrequent connection drops
I too am experiencing the recent uptick in connection drops. This only startedthis week though. Panoramic wifi has been pretty good to me but now throughout the day and much more at night we are getting very brief disconnects. Just enough to lag out of video games or cause a quick buffer while streaming. At its worst I'm disconnected every 10 to 15 minutes. I'm posting here in the hopes that a tech can check my system health. I've rebooted the modem a couple times and today being a hard reset unplugging everything from the modem and letting rest for over 30 seconds. Thank you in advance!3.4KViews0likes11Comments