women-tiger
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Re: Cox can't keep up but yet up their rates.
I suggest you file complaint with FCC. I did it on April 2nd and what do you know. Cox rep called me up yesterday. I didn't call them back because I know I would be yelling at these incompetent people because they keep lying to my face. I gave it a try with online game yesterday and it turned out I didn't get any ping spike during 4 - 8 pm. Maybe they fixed it , who knows.0Views0likes0CommentsRe: My thread now is Locked.. Lame!
I filed complaint with FCC on April 2nd. Funny , yesterday cox rep managed to give me a call about it. I havn't call them back yet because I know I would be yelling at them for keep lying into my face about their incompetency. So I went to try online game again around 4 - 8 pm. Turn out my ping didn't lag at all. Maybe all it takes is to have FCC get involved.0Views0likes0CommentsRe: My thread now is Locked.. Lame!
Oh yeah, they locked up all posts regarding to packet loss issue and posted useless trouble shooting link for us to go do. What a joke! When all this virus calm down. I will go with Century link instead. Also they got a nerve to charge me $10 for activating new modem that I put up.0Views0likes0CommentsRe: Look at all these locked threads
Yeah , Becky forum moderator seems to be working real fast at locking the complaint forum about their packet loss issue. She kept posting the same useless link. I finally had enough of their incompetency so I filed complaint with FCC on April 2nd. Funny , I got a called from cox rep left me message about FCC. Perhaps they fixed the issue because when I play online games today I didn't experience any lag issue.1View0likes2CommentsRe: Cox can't keep up but yet up their rates.
May I ask where do you live? I'm in Vegas and our service is horrendous for the past 4 weeks. Forget the online gaming. Its unplayable to the point where you want to smash your monitor. Like a lot of people on here been having same issue with packet loss thru out the day and specially peak hours. I finally had to file complaint to FCC since cox kept denying there is a big problem with there internet service. I'm thinking about switching to Century Link fiber optic soon.0Views0likes2CommentsRe: Inconsistent Internet before Covid
We are on the same boat buddy. I live in Las Vegas have the same issue over 4 weeks now. Ping would be spiking all over make the online games unplayable. I thought it was my modem ( around 4- 5 yr old ) so I replaced it. Turn out , it wasn't the modem so I called cox. The tech guy told me to do all kind of reboot blah blah blah blah , did that many times and still got same problem. He told me everything is fine. At that point I just gave up arguing with cox. I finally filed complaint with FCC on April 2 and guess what? My internet hasn't spike at all today. They either fixed the issue real fast because tons of people been filing same complaint or I just got really lucky.1View0likes0CommentsRe: Tired of Latency and Packet Loss
Same here in Vegas. This issue been going since last month for me. I cant even play online games any more. Its frustrating when they keep denying the problem and tell you everything is fine. Gonna switch to Century Link for their fiber optic instead.13Views1like3CommentsRe: Ping Spikes and Jitter
Just like most people here , we all have the same problem but cox wont admit is on their end. I spent half hour last night with their tech. Ran the test and everything , he said everything seems ok. I'm thinking I will just switch to Century Link for their fiber optic because I'm getting a runaround from cox.13Views1like1Comment