ContributionsMost RecentMost LikesSolutionsRE: Third party control systems and New Contour products. This guy is a jackass. Just read his other posts. Forum: TV Forum Posted: 23 May 2016 Post Subject: RE: Third party control systems and New Contour products. Post author: Tecknowhelp Razz88 said: You should know right? Nope. That covers 6 kinds of boxes and I assume you didn't use your Cox admin when registering so how would they know?. You can log into you account to see your equipment if you don't know. Re: Third party control systems and New Contour products. Hi Becky, Yes it does. Thanks. Re: Third party control systems and New Contour products. I'm not around to check currently. They are the 2nd generation Contour boxes. Smaller, new remote, new UI. You should know right? Third party control systems and New Contour products. I heard from a friend that a Cox employee mentioned that their new Contour 2 boxes don't work with either IR universal remotes or other control systems. Example, I have all my equipment in a closet in another part of the house and based on this info I'd only be able to use a Cox remote. I'd have to laugh real hard if Cox came out with a new box that works/doesn't work that way. I called Cox and their tech support doesn't even now IR from RF. Geez. Solved