ContributionsMost RecentMost LikesSolutionsRe: High packet loss . VOIP/stream issues Want a real laugh Come to find out they never bothered to actually schedule the appointment..... Re: High packet loss . VOIP/stream issues exactly. Re: High packet loss . VOIP/stream issues Look at that. no call no show for appointment today. Why am i not surprised.😡 Re: Installation tech did not show up. No phone call, no explanation, I am extremely disappointed. Not the best first impression. I feel your pain i was supposed to have someone come out to fix the horrible connection no call no show. Re: High packet loss . VOIP/stream issues No splitters that i know of and no Amp's. as far as i know its a straight line to the box outside. Re: High packet loss . VOIP/stream issues while just attempting to test Speed/Jitter I got a socket error and a Jitter reading of 340ms High packet loss . VOIP/stream issues I work from home and a few months ago i started to get really bad packet loss. I work from home and rely on VoIP and Screen sharing tools. Model Name: SB6183 Vendor Name: ARRIS Group, Inc. Firmware Name: D30CM-OSPREY-2.4.0.0-GA-03-NOSH Hardware Version:1 Downstream power levels (QAM256) range from16.9 dBmV to18.9 dBmV on all channels SNR is 37.1 to 38.8 on all channels With Frequency from 789Mhz to 921Mhz Upstream power ranges from 24.1 dBmV to29.5 dBmV Frequency ranges from 16.9Mhz to 36.3Mhz Symbol rate is 5120 Puma 6 Test output: 74ms : x 75ms : x 76ms : x 77ms : xxxxxx 78ms : xxxxxx 79ms : xxxxxx 80ms : xxxxxxxxxxxx 81ms : xxxxxxxxxxxxxxx 82ms : xxxx 83ms : xxxxxx 84ms : xxxxxx 85ms : xxxxxx 86ms : xxxxx 87ms : xxxx 88ms : xxxxx 89ms : xxx 90ms : xxxxx 91ms : xxxx 92ms : xxx 93ms : xx 94ms : xxxx 95ms : xxx 96ms : xx 97ms : xxx 98ms : xxxxxxxx 99ms : xxx (below here is the red) 100 - 149ms :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 150 - 199ms :xxxxxxxxxxx 200 - 249ms :xxx