kjmeyer
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Re: manual port forwarding in Panoramic gateway
Resolved. After trying a few other iterations last night, on a whim I unchecked the option in the TabloTV web app for "remote access" then rechecked it. Fixed. "Your Tablo is ready for remote access." Apparently my Tablo account was still looking in the Cox Panoramic for the port manual forwarding commands I had set in my previous Netgear modem. Resetting that must have then triggered automatic port forwarding in the Panoramic gateway. Manual port forwarding in the Panoramic may still be a bone of contention in some scenarios, but not with TabloTV remote access. Clearing that last hiccup, so far I am satisfied with the new white Cox Panoramic gateway. Thank you for your input. My apologies for burning your time with what amounted to a basic "reboot" sort of fix.1.1KViews2likes2CommentsRe: manual port forwarding in Panoramic gateway
So the fellow in this Youtube video is accessing a web version of what I see in the app. See how he enters a port number then the protocol? That's exactly what I see in the mobile app. So, in my case, is that suggesting I would simply enter the four ports I've listed above and the protocol (TCP is what Tablo states)? Because I've tried that, and it didn't work.354Views0likes2CommentsRe: manual port forwarding in Panoramic gateway
I'm subscribed to Complete Care. That rep (the third one in this call sequence) couldn't help and moved me on to the Escalation Support rep. Also no help. Other forums I've spotted seem to indicate this relatively simple maneuver used to be doable when the port forwarding section was still available when signing into the gateway via IP address. But it's only via the mobile app now, and here I sit...stuck.395Views0likes0CommentsRe: manual port forwarding in Panoramic gateway
Yes, remote features of the app are all working. I can restart the gateway, manage/rename devices, etc. The port forwarding section is just laid out differently than I've used before. I can't "match up" a public port to a private port. You just enter a single port number and specify the protocol for that port. You can enter as many single ports as you want. But I can't understand how to specifically match external port 21685 to internal port 8887 and 21684 to 80.261Views0likes0Commentsmanual port forwarding in Panoramic gateway
I just bounced from Cox Tier 2 support -> Cox Internet Tech Dept -> Cox Complete Care -> Cox Customer Escalation Support and none of them really had a clue. I want to enable remote access to my TabloTV (it's an over the air TV tuner with DVR) via the Tablo app when we are away from home. I did this quite easily with the Netgear modem that we recently replaced with this new Panoramic gateway. But the port forwarding area in the Cox WiFi app is not intuitively set up to do this pairing. I have tried every combination I can think of with no success. I simply want to accomplish this... Public Port ---> Private Port 21685 ---------> 8887 21684 ---------> 80 If anyone from Cox or a fellow customer has had success, please advise how to do this. Thanks.2KViews0likes12Comments