butrflysmooches
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Re: Fluctuating Upload Speeds
Been awhile since I replied here, my husband hasn't been streaming but today he decided to and again our upload speed dropped to 0 which kicked him off Twitch. I have seen a few more people with this same issue: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/24339/upload-speed-0 Why isn't it being investigated properly instead of it being user equipment issue? Pingplotter images: https://gyazo.com/0cdbb1313b4323070ddb538ae62d8aa9 https://gyazo.com/4114c48f9b87af57201d30a93a5e46e5 No idea what or how to use it, someone suggested using it so that's all I did. Also just because I know lazy people won't read any of the previous posts, ALL equipment as been removed and tested, more than 1 PC has been tested via hardwire to just the modem (without router) this still happens, on multiple PCs hardwired. Everything has been reset, millions of times because you know that solves everything...10Views0likes3CommentsRe: Fluctuating Upload Speeds
If you tested when you posted you wouldn't see it happening, it literally happens around 12:30pm everyday and returns to normal around 8pm-9pm sometimes later. I know something isn't right with it doing that, especially at such specific times. I know it's not an equipment fault either since my husband as tested everything and even tested more than 1 modem. Will run the pingplotter around 12pm today and post results once done. Although this issue isn't just effecting one server, once it happens it even shows the fluctuations on speed test sites, tried multiple sites just to be sure.17Views1like0CommentsRe: Fluctuating Upload Speeds
Upload speed is still fluctuating right now, 2 and a half hours later, with no improvements. I really don't want to talk to live chat again after yesterdays back and forth and reaching no answers other than "It's your equipment", clearly it's not if this is happening everyday at the same time.5Views0likes2CommentsRe: Fluctuating Upload Speeds
Got a data limit warning text just now so I went to check my usage, and I think it's strange that we use over 30gigs almost everyday. I know of 2 separate days which we both used 140+gig to download the new Rockstar release Red Dead Redemption 2. One of those days says we used 340+gig that is shocking and would make more sense if we both purchased the game on that day. Is there anyway of checking these data usages to make sure they originate from us, because I don't understand how we could possibly use 30+ gig nearly everyday. Could this be causing us the issue with upload speeds dropping during streaming (to Twitch)? And finally is streaming(upload) causing the usage data to be so high? Note* when I say streaming I do not mean streaming music/video, I mean uploading to a streaming service such as Twitch/Youtube (upload)16Views0likes0CommentsRe: Fluctuating Upload Speeds
Fluctuations began to start at 12:25pm gotten worse as time goes on, just lost upload speed a few minutes ago thats why I'm updating now. Here it is in action:https://gyazo.com/59a7f50a6bed94c88c16e0dfcf555978 All morning it was at a steady 3MBs, that's the speed my husband streams at. ApplyCancel Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency <tabindex=-1>Startup Procedure Procedure Status Comment Acquire Downstream Channel 957000000 Hz Locked Connectivity State Ok Operational Boot State Ok Operational Security Enabled BPI+ IP Provisioning Mode Honor MDD honorMdd(4) Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables 1 Locked QAM 256 33 357000000 Hz 7.3 dBmV 40.3 dB 9 0 2 Locked QAM 256 34 363000000 Hz 7.4 dBmV 40.9 dB 0 0 3 Locked QAM 256 35 369000000 Hz 7.5 dBmV 40.3 dB 0 0 4 Locked QAM 256 36 375000000 Hz 7.5 dBmV 40.9 dB 6 0 5 Locked QAM 256 37 381000000 Hz 7.6 dBmV 39.5 dB 0 0 6 Locked QAM 256 38 387000000 Hz 7.9 dBmV 39.9 dB 0 0 7 Locked QAM 256 41 405000000 Hz 8.0 dBmV 39.9 dB 0 0 8 Locked QAM 256 42 411000000 Hz 8.0 dBmV 39.9 dB 0 0 9 Locked QAM 256 43 417000000 Hz 7.9 dBmV 39.9 dB 0 0 10 Locked QAM 256 44 423000000 Hz 7.9 dBmV 39.9 dB 0 0 11 Locked QAM 256 45 429000000 Hz 8.0 dBmV 39.9 dB 0 0 12 Locked QAM 256 46 435000000 Hz 8.0 dBmV 39.9 dB 0 0 13 Locked QAM 256 1 783000000 Hz 7.5 dBmV 38.9 dB 54 1 14 Locked QAM 256 2 789000000 Hz 7.8 dBmV 40.3 dB 26 0 15 Locked QAM 256 3 795000000 Hz 7.3 dBmV 38.9 dB 25 0 16 Locked QAM 256 4 801000000 Hz 6.9 dBmV 38.6 dB 0 0 17 Locked QAM 256 9 831000000 Hz 7.3 dBmV 38.9 dB 0 0 18 Locked QAM 256 10 837000000 Hz 7.0 dBmV 38.6 dB 0 0 19 Locked QAM 256 11 843000000 Hz 6.5 dBmV 38.6 dB 0 0 20 Locked QAM 256 12 849000000 Hz 7.0 dBmV 38.6 dB 0 0 21 Locked QAM 256 17 879000000 Hz 6.8 dBmV 38.6 dB 0 0 22 Locked QAM 256 18 885000000 Hz 5.8 dBmV 38.6 dB 6 0 23 Locked QAM 256 19 891000000 Hz 6.0 dBmV 38.6 dB 0 0 24 Locked QAM 256 20 897000000 Hz 6.6 dBmV 38.6 dB 25 0 25 Locked QAM 256 21 903000000 Hz 5.9 dBmV 37.6 dB 13 0 26 Locked QAM 256 22 909000000 Hz 6.1 dBmV 38.6 dB 13 0 27 Locked QAM 256 25 927000000 Hz 6.8 dBmV 38.6 dB 13 0 28 Locked QAM 256 26 933000000 Hz 7.0 dBmV 38.6 dB 16 0 29 Locked QAM 256 27 939000000 Hz 7.5 dBmV 38.9 dB 12 0 30 Locked QAM 256 28 945000000 Hz 7.5 dBmV 38.6 dB 8 0 31 Locked QAM 256 29 951000000 Hz 7.1 dBmV 38.9 dB 11 0 32 Locked QAM 256 30 957000000 Hz 8.0 dBmV 38.9 dB 10 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 Ksym/sec 16900000 Hz 37.8 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 37.8 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 29900000 Hz 37.8 dBmV 4 Locked ATDMA 4 5120 Ksym/sec 36300000 Hz 37.8 dBmV 5 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 6 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 7 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 8 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV Current System Time:Wed Nov 13 12:48:38 20191View0likes1CommentRe: Fluctuating Upload Speeds
My husband is a streamer, it happens usually around noon while he is streaming. He cannot hold an upload connection once it's starts as it continues to drop to 0MBs and kicks the software off, the fluctuations are really bad when it's happening. Download speeds are always good, sometimes too good (higher than we should get) the only thing affected is upload speed. Husband is currently streaming right now at a steady 3MBs, will update when fluctuations starts.5Views0likes2CommentsRe: Fluctuating Upload Speeds
Right now the speed is great, it usually is first thing in the morning. I see 11MB upload, that is until around 12pm and it begins fluctuating again and dropping to 0MB, it's always around the same time this happens. All systems are up to date, using Windows 10 OS. 2 PCs show the upload speed around 2MB when it happens, so I ruled out malware and viruses (both been checked incase) The issue isn't web browsing, it's streaming, the upload dropping makes it impossible to stream when it starts, when it happens a number of speed test sites say the upload has dropped to around 1-2MB sometimes even less. I'll reply to this when it starts again so you can ping it while it's happening.28Views1like8Comments