Bill12323
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Joined 6 years ago
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Re: Getting no help from you cox.....
I think i am going to go to one of there stop offices to get this straightened out. i know were are over paying so im going to leave it up to them if they want to lower our bill with our orignal 50 deal then i will be ok with that. Other wise the way they have been to us i wouldn't feel all bad dropping them. But thanks for your help.3Views0likes1CommentGetting no help from you cox.....
We pay $290 dollars for the most basic service you offer. Basic tv up to 100 MBPS internet and phone, I can't see how you justify these prices. We called to get some bill reduction and you said we could drop $50 dollars a month with a 2 year contract so i guess thats better then nothing. two weeks later we get a email saying your order was cancelled due to error on your part. so no 50 dollar reduction. this kind of ** is how you treat 40 plus years customers? $141 dollars a month for basic cable with no movie channels. I try to get help and you guys keep sending me to this person and that person, I talked to a rep last night for less than 30 seconds before she dropped the call saying she couldn't help. Do you want us to find a new provider? Because you sure don't care about our problems.Wifi speeds today are 0.63 mbps basical unusable. Well im sure me bitching like this is pointless so maybe i should start looking for a new provider after 40 plus years?1.1KViews2likes8Comments- 1.6KViews0likes2Comments