ContributionsMost RecentMost LikesSolutionsCox Panoramic Wifi App Issues I got a brand new iPhone. I totally erased my old iPhone. Yet, the stupid app says the old phone is still connected to the network. It can't be cause i totally erased it back to factory. How the heck can I disconnect my factory iPhone from the network that it's "connected" to??? I went to router software and it says it's connected to the router as well. I can't see a way to disconnect it from router neither. (and other devices that are "disconnected" are actually connected. This is extremely frustrating. Any help would be greatly appreciated.