ContributionsMost RecentMost LikesSolutionsRe: Cox Loyalty Offer Probably the only one, going city to city! Re: WHOLE HOME SYSTEM NOT ALL THERE YET!! I am on at least my 2nd Whole Home Box and am nearly at my wit's end! My longtime trouble has been with a consistently unconsistent stutter in AUDIO only (have even moved to optical audio line between cable and my Onkyo audio receiver but still have trouble)! This is the first I saw of stutter problems and hoped my problem was related. I describe it as a slowly worsening stutter in audio that goes completely quiet after about 3-5 seconds and then corrects several seconds later. It can happen during live TV, recorded DVD programming, etc. I can rewind 10 sec back and hear everything just fine?!?!? I wish I had never raised my hand for whole home as it has been nothing but troubles, with all reboots I have had to do over past 2-3 years. Long time bundled customer looking for answers. COX has definitely had its ups and downs in Customer Svc over the years too! Re: Audio Problems & Certain channels have gray screens I am on at least my 2nd Whole Home Box and am nearly at my wit's end! My longtime trouble has been with a consistently unconsistent stutter in AUDIO only (have even moved to optical audio line between cable and my Onkyo audio receiver but still have trouble)! This is the first I saw of stutter problems and hoped my problem was related. I describe it as a slowly worsening stutter in audio that goes completely quiet after about 3-5 seconds and then corrects several seconds later. It can happen during live TV, recorded DVD programming, etc. I can rewind 10 sec back and hear everything just fine?!?!? I wish I had never raised my hand for whole home as it has been nothing but troubles, with all reboots I have had to do over past 2-3 years. Long time bundled customer looking for answers. COX has definitely had its ups and downs in Customer Svc over the years too! Re: Sound Dropouts I am on at least my 2nd Whole Home Box and am nearly at my wit's end! My longtime trouble has been with a consistently unconsistent stutter in AUDIO only (have even moved to optical audio line between cable and my Onkyo audio receiver but still have trouble)! This is the first I saw of stutter problems and hoped my problem was related. I describe it as a slowly worsening stutter in audio that goes completely quiet after about 3-5 seconds and then corrects several seconds later. It can happen during live TV, recorded DVD programming, etc. I can rewind 10 sec back and hear everything just fine?!?!? I wish I had never raised my hand for whole home as it has been nothing but troubles, with all reboots I have had to do over past 2-3 years. Long time bundled customer looking for answers. COX has definitely had its ups and downs in Customer Svc over the years too! Re: Is there something wrong with the Cisco Explorer 8642HDC Firmware I am on at least my 2nd Whole Home Box and am nearly at my wit's end! My longtime trouble has been with a consistently unconsistent stutter in AUDIO only (have even moved to optical audio line between cable and my Onkyo audio receiver but still have trouble)! This is the first I saw of stutter problems and hoped my problem was related. I describe it as a slowly worsening stutter in audio that goes completely quiet after about 3-5 seconds and then corrects several seconds later. It can happen during live TV, recorded DVD programming, etc. I can rewind 10 sec back and hear everything just fine?!?!? I wish I had never raised my hand for whole home as it has been nothing but troubles, with all reboots I have had to do over past 2-3 years. Long time bundled customer looking for answers. COX has definitely had its ups and downs in Customer Svc over the years too!